Return Policy

Eligibility for Returns

For hygiene reasons, used or installed hair cannot be returned. Hair must be requested for return within 7 days of delivery.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection
Approved refunds will be issued to your original payment method
Processing time: 5-10 days

Damaged or Incorrect Items

If your order arrives damaged

or incorrect, please contact us within 48 hours of delivery with photos so we can resolve it quickly